Frequently Asked Questions
Everything you need to know about our premium apparel and service.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Exchanges are free of charge, while returns for refund may incur a small restocking fee.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored-fit garments.
Where are Porterhouse Clothing items manufactured?
We partner with ethical factories globally that meet our high standards for quality and fair labor practices. Specific origin information can be found on individual product labels.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
How should I care for my Porterhouse garments?
To maintain the longevity of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid bleach and high-heat tumble drying.